Here are the steps of your stone order:

1. We'll send you stone videos based on your preferred 4C specifications within 48 hours. If a suitable stone is unavailable, we'll provide a full refund.

2. Once you choose your preferred stone, we'll ship it from our lab to our factory (shipping takes 3-5 business days).

3. Upon arrival at our factory, we'll send you a natural light video of the stone both on hand and with tweezers for your final confirmation. If you're unsatisfied, you may cancel the order with a full refund.

4. If you're happy with the stone, you can proceed with the semi-mount creation or request that the stone be sent directly to you.

5.The "DE" category means we will select a stone from color grades E, D, or F (corresponding to "ED". You may also request a specific grade from these three; however, availability may vary, and our primary focus will remain on providing the best quality stones possible.

How to order a semi mount Custom

Start with quote: https://www.doveggs-seattle.com/products/quote-for-semi-mount
(we will email the quote within 24hrs, please also check spam folder).
Current designs (email [email protected] to start) 

Payment Method

We allow payments via PayPal, credit/ debit card, VISA ,MASTERCARD, and Afterpay installment payments.

Shippings

Processing time:7 - 10 business days (some orders may take more time if co-working is

necessary for the design, or for very luxurious designs).

Shipping time: 3 - 7 business days (we use DHL delivery express service, UPS, and USPS).