PROCESSING TIME⏰ 1-3 Days + Shipping Time This period of time consist of the actual making of the mug Care Instructions Microwave Safe Dishwasher Safe (Top Rack) High quality sublimation which reflects a permanent design *Please choose your Letter and add your Name in the personalization section. NOTE: Review the correct spelling of names before completing your order! Returns on customized/ personalized items are not accepted. If any issue should arise please reach out and I’ll do my best to resolve it. Any inquiries is recommended before placing order. Note: Colors may vary slightly from digital to print due to your monitor brightness. There is no metallic or glitter finish, design is print to look that way. Thank You For Supporting My Small Business Be Bless!